Manpower OÜ

Manpower on üks tunnustatumaid personaliettevõtteid, meie kaudu leiab endale töö igal aastal üle 4 miljoni inimese maailmas. Omame üle 68 aasta rahvusvahelist kogemust töötajate värbamise ja renditeenuste alal ning oleme Eestis alates 2004. aastast aidanud inimesel leida nende elu- ja tööstiiliga sobiva ametikoha. Sa alles sisened tööturule, otsid uusi väljakutseid või planeerid karjäärimuutust - meie Manpoweris oskame Sind aidata. Unistuste töö leidmine on SINU võimuses.

Manpower OÜ

HR Services Delivery Lead (Tallinn)


Manpower´s client ABB ( is a leader in power and automation technologies that enable utility, industry, and transport and infrastructure customers to improve their performance while lowering environmental impact. The ABB Group of companies operates in roughly 100 countries and employs about 135,000 people.


ABB is creating a new Global Business Service (GBS) in Tallinn and is looking for an HR Services Delivery Lead to lead the team. The GBS structure allows ABB to consolidate and deliver top-quality HR services to our local businesses around the globe. Join us now in this exciting journey and seize the unique opportunity to take an active part in shaping the development of the new global organization in GBS. 


HR Services Delivery Lead


You as an HR Services Delivery Lead will be responsible for managing all HR shared service operations in the Tallinn unit. This includes ongoing operations, continuous improvement and absorbing new requirements from business into operations in order to deliver high quality service.



Main responsibilities are:

  • Develop and implement strategic plan for the HR SSC
  • Manage overall business operations and ensure successful transitions according to the migration plans
  • Financial management including budgeting, forecasting and cost management
  • Define and drive people management strategy of the GBS HR unit and lead with the example
  • Drive set-up of required policies / processes / practices to establish a successful center



  • Leadership / Senior Management role managing large scale operation (50 + employees) in captive, shared service or outsourced service center
  • Sound Operations and Project Management experience
  • Lean / Six Sigma quality and process improvement experiences
  • High degree of client orientation and service mind-set, passion and commitment
  • Strong analytical approach to problem solving, high degree of proactive behavior and result orientation
  • High degree of structure and self-organization, deadline focused
  • Very good communication and presentation skills (oral and written)
  • Excellent MS Office and Excel skills
  • Fluent English (oral and written), Estonian is an advantage


We offer an interesting job in high-paced international environment and professional growth in a stable company that is promoting innovative technologies and has an established position in the market. We offer attractive salary based on your professional experience and brand new working environment with a good location in Tallinn.


If you recognized yourself and are interested in the vacancy, then we are excited to meet you.


Please send your CV and motivation letter in English to latest by 05.02.2017.

Additional information from Manpower, +372 630 6565.



Kandideerimise tähtaeg: 05.02.2017
Töö asukoht: Tallinn
Tööandja: Manpower OÜ

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